by Hooker Furnishings has turned to a company veteran to help bring greater synergy and efficiency to its legacy and HMI brands with the promotion of Erin Stone to vice president of relationship management operations.
In her new role, Stone will take the lead on integrating customer care and service, account, and order management, as well as contract and hospitality operations and project management functions between the two divisions. She will be creating new operational infrastructure around the interior design channel. She reports to Anne Smith, chief administrative officer, and president of domestic
upholstery.
“We are excited to take the next step in following through with our company mantra ‘One Company, One Team’ by having Erin oversee the merging of our management and service teams,” Smith said. “She brings great experience to this role, and we are pleased to have her lead improvements and efficiencies in these areas. She has been working with the different teams over the past several months in preparation and is creating a plan to proactively grow our warehouse and designer business with all our brands.”
Most recently, Stone was director of key accounts and hospitality sales operations at Home Meridian International. Prior to that position, she served as senior account manager leading direct operations and identifying growth opportunities for the division. Earlier in her career, Stone led operations and claims at JAB Anstoetz USA. The company is based in Germany with NYC and NC remote offices. JAB is a high-end textile source of fabrics, wallcoverings, and hardware available to the trade.
