Shipping policy
Free US Ground Shipping
Shipping Policy
Thank you for visiting and shopping at lavenderbrown.com. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipping processing time
All orders are processed within 3 business days. Orders are not shipped on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a day or two. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
|
Shipping method |
Estimated delivery time |
Shipment cost |
|
UPS ground |
3-5 business days |
Free |
|
UPS 2nd Day Air |
2 business days |
$37.00 |
|
UPS Next Day Air |
1 business day |
$85.00 |
- Overnight deliveries are only available for orders within the continental united states
- Shipping cost is an estimate only please see the actual price based on weight at check out
Delivery delays can occasionally occur based on weather or holidays.
Shipment to P.O. boxes or APO/FPO addresses
Lavenderbrown.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses via USPS.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Lavenderbrown.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
International Shipping Terms & Conditions
- Prices are shown in US dollars. For conversion, we recommend using a Currency Converter.
- Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.
- International Orders may require 3-5 business days or more of the additional processing time prior to shipment as we may need to consolidate items to one location for shipment.
- When the "Fast International Shipping" method is selected, orders will be shipped by a carrier of your choice (USPS, DHL, or UPS). Typical transit time will be 3-5 business days.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.